Business Intelligence and Operations

Company Description

Care+Wear is a fast-paced startup located in the heart of NYC working to enhance the patient experience. We were founded in 2014 with a vision to incorporate fashion and innovation into healthwear solutions, striving to improve patient comfort and satisfaction while streamlining the treatment process for clinicians. We’ve been featured in press including the New York Times, Forbes, NPR, and on broadcasts around the world.

We use a comprehensive design thinking approach, working in conjunction with patients, clinicians and designers to create products that provide the highest quality, function and experience. We partner with a number of foundations and leagues, such as Stand Up 2 Cancer and MLB, and portion of our profits is donated to our non-profit partners. We partner with brands like Oscar de la Renta and schools such as Parsons School of Design. We work with a number of retailers, leading medical distributors, and GPOs to distribute our products around the world.

Position Summary

The Business Intelligence and Operations Analyst will work directly with the Executive Team. He/She will create and maintain sound reporting structure across all teams, use data and analytics to drive best practices company-wide, function in an operational role covering E-Commerce and Accounts Receivable, and generally help to build scalable processes across Care+Wear. The Analyst will drive the Company’s efforts to position itself as a visionary leader, and will use their skills to help develop Care+Wear into the industry standard in innovative healthwear. 

Responsibilities

  • Manage tracking and reporting of inventory and revenue
  • Optimize E-Commerce processes and procedures, including third party re-sellers 
  • Manage processes related to the fulfillment of products throughout their entire lifecycle, from factory to customer
  • Maintain our Customer Success platform to ensure smooth customer experiences
  • Utilize cost methodologies, tools and appropriate software packages to prepare and maintain reliable and accurate data
  • Investigate and identify cost reduction opportunities through data analysis
  • Prepare cost and expenditure statements and reports along with other necessary documentation to be shared with both internal and external stakeholders
  • Support all activities around revenue receipt and reporting, taking a proactive approach toward improvements
  • Partner with the Head of Product to use data to predict inventory and plan product buys
  • Develop an understanding of customer, product mix, and promotional trend performance
  • Ensure lead time and replenishment drivers are accurate and optimal
  • Track key performance metrics; assigns causes for inventory variances and shortages
  • Measure the performance of the company as a whole, developing KPI reports that tell the story behind the data and drive key business decisions
  • Be a flexible team player able to step into a variety of roles based on business need

Qualifications

  • Significant experience in comparable industries with a proven track record of excellence and leadership
  • Ability to plan and manage at both strategic and operational levels
  • Strong analytical, reporting and communication skills
  • Excellent software skills including spreadsheets, database management and presentations (knowledge of both Microsoft Suite required and Google Suite a plus)
  • Exceptional track record of developing and implementing operational strategies that have consistently met or exceeded planned objectives
  • History of providing personal leadership through example
  • Successful track record of helping to create and build brands
  • Ability to work collaboratively with colleagues and staff to create a results driven and team oriented environment 
  • Experience in consulting, investment banking or operations / data analysis roles previously preferred
  • Sense of humor and positive attitude
  • Be willing to be all-hands-on deck and assist team members when needed
  • Experience with Zendesk and Shopify is ideal
  • Experience managing marketing data and CRMs a plus

Care+Wear is an Equal Opportunity Employer.

How to Apply: Please send your resume to jobs@careandwear.com

Sizing & Guidelines

PICC Line Covers:

Instructions:

1. Place the cover over medical dressing. Fit should be snug, mesh window should cover PICC site. The Care+Wear logo should be at the bottom of the cover once placed.

2. Remove daily to inspect PICC line site.

3. Wash regularly.

4. Contact your doctor immediately with any swelling, redness, pain, or fever.

Measurement:

1. Have a friend measure the circumference of your arm where the PICC line will be or is already inserted.

2. Compare your measurement to the chart below. For best fit, use our sizing chart. When in doubt, go smaller - our covers are stretchy.

3. You can also refer to our sizing video if you still need help. 

Chest Access Clothing:

Please use the graphic to the right as a guideline for comparing measurements against the size chart provided for all Chest Access Clothing. Please keep in mind that these measurements were taken when laid flat.

 

1. Dual Chest Access Hoodies:

2. Dual Chest Access Women's Shirt:

3. Dual Chest Access Kids Tee Shirt:

4. Dual Chest Access Polo Shirt:

Recovery Bra:

Please use the below graphic for guidance when measuring your bust.

Please refer to the below measurements for sizing of the Bra. If you are between sizes, size down as this bra tends to run large.

Mobility Gloves:

Use the below hand graphic as a guide when measuring your hands for our Mobility Gloves.

Compare your measurement to the sizing chart below. Please note these measurements are taken from the glove product itself so we suggest leaving a tiny bit of wiggle room since these don't stretch much!

The NICU One-Piece:

Please use the below graphic as a guideline for the One-Piece measurements against the size chart provided below. Please keep in mind that these measurements were taken when laid flat.

 Please refer to the below measurements for sizing of the One-Piece. The One-Piece is a one-size outfit that will accommodate a 3-6 lbs, premature baby.

Patient Gowns:

Small Measurements: 23.25 inches across the front chest when laid flat, 23.5 inches across bottom hem sweep, 47.5 inches in length from shoulder to bottom hem.

Medium Measurements: 24.75 inches across the front chest when laid flat, 25 inches across bottom hem sweep, 47.5 inches in length from shoulder to bottom hem.

Large Measurements: 26.25 inches across the front chest when laid flat, 26.5 inches across bottom hem sweep, 47.5 inches in length from shoulder to bottom hem.