Returns & Exchanges
To get started with a return or exchange, click the Start Your Return button below.
We understand things don't always work out. Whether you need a different size or color, or just simply want to return something, we want to make it easy for you. To get started, simply click the button below!
Returns/Exchanges purchased on CareandWear.com
- Please have your Order Number and Delivery Zip Code available
- The Order Number can be found in your order confirmation email as well as on the top right corner of the packing slip which came with your order.
- If you're returning a gift, you'll also need your Email Address
- Use the Start Your Return button above to begin the return/exchange request
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Returns: Please allow 3-5 business days to process refunds once your returned items arrive back to us. Refunds will be issued back to the original form of payment
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Exchanges: Exchange orders are processed once the Shipping Carrier scans your return package into transit. Please allow 7-10 days for delivery
Start Your Return
Returns/Exchanges purchased on Amazon
- Go to your Account on Amazon.com
- Click on Orders and then select the order you'd like to return
- Select the Return or Replace Items option to start the return
- For additional assistance with Amazon orders, reach out through your Amazon Order history by selecting Problem with order, choosing a topic, and selecting Contact Seller. This will ensure all the proper Amazon order information is easily accessible for the customer service team to handle your request
Return Policy
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Returns for refund are allowed within 30 days of customer receipt
- Exchanges are allowed within 30 days of customer receipt
- All orders shipped outside the US, as well as all Gowns, custom embroidered/printed products, and Face Masks are final sale, and are not eligible for return or exchange
More questions? Check our out FAQs and our Refund Policy
